If you are a consumer residing in the European Union or United Kingdom and you have a dispute with Van Rulo Real Estate regarding the use of this Site or our services, you may be entitled to use alternative dispute resolution.
We are neither obliged nor committed to use an Alternative Dispute Resolution (ADR) entity to resolve disputes with consumers. However, in accordance with EU Regulation No. 524/2013, we are required to inform you of the availability of the European Commission’s Online Dispute Resolution (ODR) platform, which you can access here:
https://ec.europa.eu/consumers/odr
You may use this platform to resolve disputes arising from online purchases or services.